1. Disconnect your email account
In Skedari, open your integration settings, find the connected Microsoft Outlook or Google Gmail account, and choose the option to unlink or disconnect it. This revokes the Skedari account association and prevents future filing through that link.
You can separately revoke Axii or Skedari access from the security or connected-app settings in your Microsoft or Google account.
2. Remove the add-in
Microsoft Outlook
Remove Skedari from Outlook’s add-in or app management interface. If your organization deployed it centrally, ask your Microsoft 365 administrator to remove the assignment.
Gmail
Uninstall Skedari from Google Workspace Marketplace or your Google Workspace add-on management interface. If installed by your organization, ask your Google Workspace administrator for assistance.
3. Understand what unlinking does
Provider access tokens are not stored by the Skedari add-on gateway. Unlinking removes or disables the account-link information used to associate your Microsoft or Google identity with a Skedari workspace.
Emails and attachments you deliberately filed into Skedari are customer records. They are not automatically deleted when you unlink the provider account, because the customer organization may need to preserve legal or business records.
Authorized users or administrators can delete filed content inside Skedari, subject to the organization’s permissions, retention policy, legal holds, and applicable law.
4. Request deletion from Axii LLC
Email support@axii-llc.com with the subject “Data deletion request.” Include:
- your name and business email address;
- the relevant product: Skedari or Flota KS;
- your organization or workspace name;
- the provider involved, if applicable; and
- a clear description of the information you want deleted.
Do not send passwords, access tokens, or confidential mailbox content. We may verify your identity and authority, and may coordinate with your organization’s administrator where the organization controls the data.
5. Our response
We will acknowledge the request and explain any information needed to verify or complete it. Valid requests are normally completed within 30 days. We may retain limited information when required by law, necessary to protect the service or establish legal rights, controlled by a customer organization, or contained in restricted backups that expire through the normal backup cycle.
Information retained only in backups is not used for active business purposes and remains protected until deletion or overwrite under the applicable retention cycle.
6. Need help?
Privacy and deletion: support@axii-llc.com
Product support: support@axii-llc.com